Lead Service Technicians are experienced technical professionals responsible for leading service teams in the maintenance, repair, and installation of power systems, UPS systems, batteries, and DC power equipment. They provide technical expertise, mentor junior technicians, and ensure high-quality service delivery to customers.
Lead Service Technician
Posted 2 months ago
Active
Position Summary
Key Responsibilities
- Lead service technician teams in performing preventive maintenance, emergency repairs, and installations of power systems, UPS equipment, battery systems, and DC power solutions.
- Diagnose complex technical issues with power equipment and develop repair strategies. Provide technical guidance and mentoring to junior technicians and apprentices.
- Coordinate with customers, project managers, and engineering teams to plan and execute service projects. Ensure all work meets safety standards and quality requirements.
- Maintain detailed service records, prepare technical reports, and document equipment conditions. Order parts and materials needed for repairs and maintenance.
- Provide technical training to customers on equipment operation and maintenance procedures. Support sales teams with technical expertise during customer visits.
- Ensure compliance with safety protocols and industry standards. Participate in on-call rotation for emergency service calls.
Requirements
- High school diploma or equivalent required; technical certification or Associate's degree in electrical technology preferred. 5+ years of experience in power systems, UPS, or electrical equipment service.
- Strong electrical and electronic troubleshooting skills. Experience with power system components, batteries, inverters, and control systems.
- Ability to read electrical schematics, technical manuals, and equipment specifications. Leadership and mentoring capabilities.
- Valid driver's license and clean driving record. Ability to obtain security clearances as needed for customer sites.
- Strong communication skills for customer interaction and team leadership. Problem-solving abilities and attention to detail.
Physical Requirements
- Ability to lift up to 70 pounds with assistance and 35 pounds independently.
- Work in various environments including industrial facilities, data centers, and outdoor installations.
- Climb ladders, work in confined spaces, and stand for extended periods.
- Manual dexterity for electrical work and equipment manipulation.
Pre-Employment Requirements
All offers of employment are contingent upon successful completion of the following pre-employment screenings:
Blood draw
Non-DOT physical
9-panel drug screen (THC is not included)
These screenings are conducted once, prior to hire, and are not part of a recurring or annual testing program. However, employees remain subject to Reasonable Suspicion and Post-Accident drug and alcohol testing in accordance with company policy.
What We Offer
Why Work at American Power Systems?
At APS, we're committed to long-term relationships, not short-term wins—with our customers, suppliers, and especially our employees. We believe that team success beats individual credit, and that humor and humility matter just as much as technical skill.
You'll work with a team that's supportive, helpful, and focused on solving real-world challenges. We're serious about professionalism and doing great work, but we don't take ourselves too seriously. If you value trust, teamwork, and shared laughter, you'll fit in just fine here.
What You Can Expect
Paid weekly – every Friday
9 paid holidays and up to 96 hours of Paid Time Off
Employer-paid short- and long-term disability
Medical, dental, and vision coverage (with optional buy-up plans)
401(k) with match and Safe Harbor contribution
On-the-job training and opportunities for advancement
Christmas bonus and a culture that actually values people
Equal Opportunity Employer
American Power Systems is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, gender, age, disability, veteran status, or any other protected characteristic. We're committed to creating an inclusive, respectful environment where everyone can do their best work.
Learn more about American Power Systems at
ampowersys.com
Questions? Send an email to
jobs@ampowersys.com